Frequently Asked Questions

Each tumbler is handmade to order. Please allow 5-7 business days for creation, plus shipping time.

Absolutely! Our 5-step builder lets you choose size, color, glitter, wrap design, and personalization.

We offer 16 oz, 24 oz, and Kids sizes.

All sales are final as each item is custom made. We will replace items damaged during shipping — just send us a photo within 7 days.

Yes! Visit our Contact page and select "Custom Order Request".

Use the Track Order page with your order number and email.

Currently we ship within the United States only.

Hand wash recommended. Do not microwave or dishwasher.